FAQ

Frequently asked questions

Straight answers about practice results, Premium, Parent sharing, and support. Still stuck? Contact us.

Is LowKey Prep an official College Board product?

No. LowKey Prep is independent practice for the Digital SAT and PSAT. Practice results are unofficial and do not predict an official SAT score. LowKey is not affiliated with or endorsed by College Board.

Who is LowKey for?

Students who want a clearer next step after practice, and Parents who want a calm view of progress without seeing questions or answer keys. Staff Reviewer and Admin tools are invitation-based.

What does Premium include?

When Premium is available, Parent Plan offers monthly ($4.99) or yearly ($50) access for one child’s practice and progress while the plan is active. Complimentary or pilot access may appear as Included Premium without purchase.

How do Students sign in?

Students sign in with Apple on supported devices. LowKey cannot reset an Apple Account password — use Apple’s account recovery if needed.

What can Parents see?

After the Student agrees and an administrator verifies the connection, Parents see summary progress only — not questions, answers, or answer keys.

How do I get help or delete my account?

Visit Support for common paths, or email support@lowkeyprep.app. Students and Parents can start an account-deletion request from signed-in settings; the public Account deletion page explains the steps.