Privacy notice

Effective July 27, 2026 · Updated August 11, 2026

LowKey Prep uses the information needed to run your account, save your practice, and improve the product. We do not sell your personal information or use it for advertising.

What we collect

• Your name, email address, and account ID.
• Your practice answers, progress, timing, and product activity.
• Feedback you choose to send.

How collection works

You give us account information when you sign in, register, or send feedback. LowKey records practice and product activity when you use the product. Sign in with Apple sends LowKey the account details that Apple makes available for this app.

How we use it

• Sign you in and keep your account secure.
• Save your practice across supported devices.
• Show results, focus areas, and study-plan suggestions.
• Find and fix product problems.

Service providers

LowKey uses service providers to host the product, store account data, deliver email, and operate Sign in with Apple. When a Parent purchases Premium on the web, a payment provider processes the payment details needed for that purchase. On iOS, Apple processes in-app subscription payments. Providers may process information only to provide those services for LowKey and must protect it under their agreements with us. We do not allow them to use LowKey personal information for advertising.

Parent sharing

Parent access is optional. A parent can see only summary progress after the student agrees and an administrator verifies the connection. Parents cannot see questions, answers, or answer keys.

How long we keep it

We keep account and practice information while your account is active and for only as long as needed to operate the product, meet legal duties, resolve disputes, and protect the service. When deletion is completed, we remove or de-identify personal information unless the law requires a limited record to be kept.

Your choices

You can decline or revoke parent sharing, sign out at any time, and start an account-deletion request from your account settings. See also privacy choices, account deletion, and support. You can also ask to access, correct, or delete your information by contacting support@lowkeyprep.app. Withdrawing a sharing choice stops future sharing; it does not undo information a verified parent already viewed.